How has COVID-19 affected personal injury insurance claims?
Poisson, Poisson & Bower, PLLC will provide a multi-part assessment on how COVID-19 has affected personal injury insurance claims based on our observations as personal injury attorneys practicing in North and South Carolina.
COVID-19 has affected all aspects of life, and personal injury claims are no exception. The attorneys at Poisson, Poisson & Bower, PLLC represent clients throughout North and South Carolina from their Wadesboro and Wilmington, NC offices. In the past six months, our personal injury attorneys have noticed multiple ways in which insurance companies appear to have changed their handling of personal injury claims since COVID-19. The courts have also made changes due to COVID-19 that affect personal injury claims.
Be prepared for delays in the processing of your claim. Some medical providers are experiencing delays in their medical records departments. This may be due to remote work environment or a decrease in staffing.
In addition, we have seen delays from the insurance companies. There has been a delay in evaluating claims and communicating settlement offers to the injured person or attorney. This is due to two factors:
- Claims representatives adjusting to remote work environments; and
- Delays to create leverage over the injured party in hopes they will accept a lower amount.
Contact Our Personal Injury Attorneys
Poisson, Poisson & Bower, PLLC has dedicated staff including attorneys, legal assistants, paralegals and medical record specialists who have focused on minimizing the delays due to COVID-19. We have a medical records specialist on staff and recently hired a new employee to help in the medical records department.
Hiring an attorney usually will result in receiving more reasonable and increased offers as compared to injured persons that try and handle their claim without legal assistance. The attorneys at Poisson, Poisson & Bower, PLLC will offer you their professional advice as to the fairness of any offer. We will also advise you of what your options are if you do not want to accept the insurance company’s best offer.
Call Poisson, Poisson & Bower, PLLC today at 888-694-5515 for help with your case, or email Davis Poisson at davis@Poissonlaw.com; Stewart Poisson at esp@Poissonlaw.com; or Fred Poisson, Jr. at Fdp@Poissonlaw.com.